Telehealth, Data Science, and Patient Experience
One of my data science projects looked at telehealth satisfaction and how it might relate to socioeconomic factors.
The goals were to:
- Clean and explore a survey dataset.
- Identify patterns in who reports positive or negative telehealth experiences.
- Think critically about what the numbers actually mean.
Interesting challenges
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Feature engineering.
Deciding how to encode income brackets, access to devices, and existing health conditions. -
Bias and limitations.
The dataset doesn’t represent everyone equally. Any conclusion has to be framed carefully. -
Communicating results.
It’s not enough to say “X is correlated with Y”. You have to translate that into something meaningful and responsible.
Why this matters to me
I like projects that sit at the intersection of tech and people.
Telehealth is a good example of where engineering decisions can improve access—or accidentally widen gaps.
Future posts might dig into specific models or visualizations from that project.